Hints and tips for getting emails and calendar appointments from church

email checking


We send out a weekly email at 8am every Thursday with a link to the weekly Bulletin and all the new posts for the website for the week. It goes to all the email addresses that we have so if it doesn’t arrive in your inbox here are a few things to check.

Maybe it’s in Spam

Have a look in your spam or junk folder and see if there’s an email from Church (web@granton.org.uk). If it is you need to let your email programme know that it’s not spam and that it should go to your inbox.

Gmail, Outlook or Yahoo – click on the message and select the ‘Not Spam’ box. Future emails from that address will not go to spam.

If your email programme isn’t listed above have a word with Chas or email web@granton.org.uk?” – click Yes.

It’s not a Promotion!

Gmail has a facility to separate out what it calls ‘promotions’ from your main inbox. If you use this feature have a look in the Promotions tab. If you find the email then drag it to the main inbox. A box will appear saying “Do this for future messages from web@granton.org.uk.

Add us to your contacts

Add web@granton.org.uk to your contacts list

Tell your email programme to like our emails

This is known as ‘whitelisting’.

How to Whitelist an Email Address with Gmail

Open the email

Click on the drop down arrow next to the “Reply” button

Select “Add to Contacts List”

Click on the “More” button above the email header

Select “Filter messages like these”

At the bottom of the search window, click “Create filter with this search”

Check the box that says “Never send it to Spam”

How to Whitelist an Email Address with Outlook

Open the email

Right-click on the sender’s name, and click “Add to Outlook Contacts”

Click “Save”

On the Tools menu, click “Options”

On the Preferences tab, under E-mail, click “Junk E-mail”

Click the Safe Senders tab

Select the “Also trust e-mail from my Contacts” check box

For other email providers, check out these whitelisting instructions.


If you are on any Welcome MInistry schedules we can send you out a special file which you can import into your calendar. Just let Chas know and he can send you your file with simple instructions.