- 0131 210 0540
- info@granton.org.uk
- 55 Boswall Parkway, Edinburgh EH5 2DA
- 0131 210 0540
- info@granton.org.uk
- 55 Boswall Parkway, Edinburgh EH5 2DA
Community Resources ! = crisis support
Organisation | Description/Comments | Any relevant timings | Contact details |
Mental Health and Wellbeing Support |
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! 111 (NHS) | By choosing the mental health option on calling 111, someone who is in crisis can support to a mental health adviser. | 24 hours per day, 7 days per week | 111 and choose the mental health option |
Breathing Space | Confidential phone line for anyone over 16 who is feeling low, anxious or depressed. | Mon-Thurs: 6 pm – 2 am Weekends: Fri 6 pm–Mon 6 am | 0800 838587 |
! Edinburgh Crisis Centre | 24/7 crisis support. Pre-arranged face to face visits (not drop in). Visits arranged by free phone call. |
| 0808 801 0414 |
Health in Mind | Practical and emotional support for mental health and wellbeing. Counselling, trauma support, group support. | Self-referral via online form. Response within 10 working days. | 0131 225 8508 Online form: |
NHS Lothian Mental Health Information Services | Walk-in and telephone service for anyone affected by mental health issues; and their carers. | Walk-in visits every Thursday 1030 am – 3 pm Phone line 0930 am – 3.30 pm | 0131 537 8688 mentalhealthinformation@nhslothian.scot.nhs.uk Thursday drop in: Walpole Hall, St Mary’s Cathedral, Palmerston Place, EH12 5AW |
Pilton Community Health Project | Supporting people to take better steps to health and wellbeing through group activity, including Women Supporting Women and Together We Are Stronger men’s support. | Opening hours Mon-Fri: 0900-4pm | 0131 551 1671 Pilton Community Health Project, 73 Boswall Parkway, EH5 2PW |
! Samaritans | Crisis support by phone 24/7. Can email but may take several days for a response. |
| 116 123 – free from any phone 25 Torphichen Street, EH3 8HX |
SAMH (Scottish Association for Mental Health) | Information line for support or general information on mental health. | Information service 9 am – 6 pm Online chat available | 0344 800 0550 |
Stafford Centre (run by Change Mental Health)
| Drop-in centre to support people with their mental health. Café plus various free groups and activities including art, crafts, music, Tai Chi | Mon – Thurs: 9 am – 4 pm Fri: 9 am – 3 pm | 0131 557 0718 Stafford Centre, 103 Broughton Street, EH1 3RZ |
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Domestic Abuse and Victim Support |
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AMIS (Abused Men in Scotland) | Helpline for any man experiencing domestic abuse. | Weekdays 9am – 4pm | 0330 494 395 |
Edinburgh Women’s Aid | Supports women, children and young people who are experiencing domestic abuse. Helpline and crisis support. Drop in service. | Helpline: Mon/Weds/Thurs/Fri: 10-3 Tues: 10-7 Sat: 10-1 (Closed Sun) Drop-in: Mon: 1-3 Tues: 2-7 Weds/Thurs/Fri: 10-3 Sat: 10-1 (Closed Sun
| Helpline: 0131 315 8110 Email: duty@edinwomensaid.co.uk
Drop in: LifeCare Centre, 4 Cheyne Street, EH4 1JB
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! Scottish Women’s Aid | Scotland’s domestic abuse and forced marriage helpline. | 24 hour support Online chat available | Phone: 0800 027 1234 Text/WhatsApp: 07401 288595 |
Shakti Women’s Aid | Help for black, minority, ethnic women and children who are experiencing abuse. | Mon/Wed/Thur/Fri: 9.30-4 Tues: 1-4 | 0131 475 2399 Or complete referral form online: |
Victim Support Scotland | Supporting anyone affected by crime – directly or as a family member of friend. Support helpline. | Mon-Fri 8am –8 pm Sat & Sun: 10am-4pm | Helpline: 0800 160 1985 |
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Perinatal Mental Health |
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Crossreach | Perinatal counselling for new and expectant parents. Perinatal groups. Different waiting list time for self-funded or donation-funded. | 9 am – 5 pm Mon-Thurs By appointment | 0131 225 7843
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Pregnancy Counselling and Care (Scotland) | Free counselling to anyone struggling as a result of pregnancy, childbirth, baby loss, miscarriage, termination, stillbirth or infertility. | By appointment (in-person and online counselling available) | Complete a counselling request form: 0131 553 5565 In-person counselling at The Gyle Centre and at Dialogue & Space, Albion Road. Online also available. |
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Homelessness |
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!City of Edinburgh Council Homelessness Help | Contact the council and tell them you’re making a homeless application. They must help if you’re homeless or about to become homeless. You’ll get somewhere to stay straight away if you need it.
| *Phone: Mon- Thurs: 8:30am – 5pm
*Separate number for overnight and weekend.
*In Person: Mon to Thurs: 9am to 4:15pm; Fri: 9am to 4pm | Weekdays during opening hours: 0131 529 7125
Overnight and weekends: Freephone 0800 032 5968 Local rate 0131 200 2000
North West locality office 0131 529 5050
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Simon Community Scotland Street Team | The Street Team are out on the streets of Edinburgh, day and night. Contact them if you are concerned about someone you think is homeless
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| 0808 178 2323 hello@simonscotland.org |
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Drug and alcohol support |
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AA (Alcoholics Anonymous) | Free group meetings providing support to recover from alcohol dependency. Various times and locations around Edinburgh. | Times vary but include Monday evenings 7 pm at Old Kirk, 42 Pennywell Gardens. | Helpline: 0800 917 7650 Email: help@aamail.org Website gives search option to find local group: |
LEAP (Lothian & Edinburgh Abstinence Programme) | Residential treatment and rehabilitation programme for those dependent on alcohol or other drugs. | Via GP referral | 0131 446 4400 |
North West Recovery Hub | 1:1 online and telephone support, group support, peer support, injecting equipment and naloxone | Mon-Fri 0830am-4.30pm | 0131 469 5044 North West Social Work Centre, 8 West Pilton Gardens EH4 4DP |
North West Recovery Service | 1:1 support, recovery planning, group work, access to harm reduction information. Initial assessment via drop-in. | Drop-in: Mon/Wed/Fri: 10am-3pm | Substance misuse service: 0131 315 2121 Drop-in: Craigroyston Health Centre, 1B Pennywell Road, EH4 4PH |
Simpson House (Crossreach) | Counselling and peer support for over 16s affected by their own or someone else’s past/present drug use. |
| 0131 225 6028 simpsonhouse@crossreach.org.uk 52 Queen Street, EH2 3NS |
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Medical Conditions |
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Diabetes UK Helpline (Scotland) | Trained advisers with counselling skills and extensive knowledge of diabetes. Diabetes can be diagnosed by a simple blood test which can be done at a GP surgery. | Mon-Fri: 0900am-6pm | 0141 212 8710 |
MacMillan Cancer Support Line | Support Line provides clinical, practical and financial related information. | Support line and online chat: 7 days per week 8am-8pm | Support line: 0808 808 00 00 Online chat: https://www.macmillan.org.uk/cancer-information-and-support/get-help/chat-online Online enquiry: https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html |
Macmillan Cancer Support | Drop-in available at Pilton Community Health Project | 1st Tuesday of every month: 12.00-2pm | PCHP, 73 Boswall Parkway, EH5 2PW |
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Benefits and debt advice |
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Citizens Advice Edinburgh | Welfare rights/debt/budgeting/ housing/energy immigration /employment/consumer rights. | By appointment but also drop-ins at varying times at each location. | North Edinburgh Community Resource Centre, 31-33 Pennwell Road EH4 4PJ 0131 332 3773 58 Dundas Street EH3 6QZ 23 Dalmeny Street EH6 8PG |
Christians Against Poverty (CAP) | Debt help. | Mon-Fri 9am-5pm | 07519 268800 CAP Edinburgh North Debt Centre 170 Easter Road, EH7 5QE |
Granton Information Centre | Benefits/debt/money advice/charitable grants/foodbank referrals. In-person appointments and | Mon-Thur:09.30-12.30 & 13.30-16.00 | 0131 551 2459 or 0131 552 0458 |
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Family Support |
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One Parent Families Scotland | Lone Parent Helpline for information about benefits and tax credits, childcare, separation, work, child maintenance. | Mon-Fri: 0930am-4pm | Helpline: 0808 801 0323 Message line: 0131 556 3899 Live chat: https://opfs.org.uk/talk-to-us/lone-parent-helpline/ Email: advice@opfs.org.uk Edinburgh Office: 2 York Place, EH1 3EP 0131 556 3899
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Parentline (Children 1st) | Helpline – from mental health, money worries and online harm, to struggles at school, the support line offers emotional, practical and financial support. | Mon-Fri: 9am-9pm Sat-Sun: 9am-noon | Helpline: 08000 28 22 33 Online web chat |
Stepping Stones North Edinburgh | Bump Start, family wellbeing support, group work. Families can self-refer – online referral form. |
| 0131 551 1632 Referral form: https://www.steppingstonesnorthedinburgh.co.uk/referrals/ Email: info@steppingstonesnorthedinburgh.co.uk
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